Back to Search

Service Quality in Shipping Industry of Ghana – Determinants and Impact on Customer Satisfaction and Customer Retention

Paper Details
Authors:
Kwame Asare Duffour
Patrick Kweku Gbolonyo
Isaac Tandoh
Publication Date: 2022-06-01
Customer Service Quality and LoyaltyBusiness, Management and AccountingOrganizational Behavior and Human Resource ManagementSocial Sciences
Read Paper
External Resources

Paper information is provided by public research databases. Summaries are generated to aid understanding and may not reflect the complete scope of the work. For the authoritative version, please refer to the original publication.